FAQ
Frequently Asked Questions
How long does shipping take?
Standard delivery typically takes 3 to 7 business days within South Africa. Once your order is dispatched, you will receive a tracking number via email to follow your package's journey.
Do you offer express delivery?
Yes, we offer expedited shipping options at checkout for those who need their home solutions even faster.
Are your products covered by a warranty?
Quality is our priority. All electronic appliances (such as garment steamers and air purifiers) come with a 6-month limited warranty covering manufacturing defects.
What is your return policy?
We offer a 14-day return window. To be eligible, items must be unused, in their original packaging, and in the same condition that you received them.
What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard) to ensure your transaction is safe and encrypted.